B.C. earthquake simulation reveals need for support workers

I can very easily envision workers feeling they cannot leave their posts - even for 15 minutes - because the the responsibility they feel they have. It would be interesting to see if people would *listen* to these "team support workers."

Months after Exercise Black Fault, researchers are now talking about conclusions from the simulation, including using so-called team support workers – volunteers trained in the management of emergency operations centres who encourage staff to take needed breaks, give feedback on how workers make decisions and also manage emerging stress issues.