Why Canadian professors aren’t afraid of their students

So it's the difference between Tim Horton's and your local independent coffee shop. One serves huge numbers of people and knows that customers will continue to return, regardless of the experience, where the other knows that the loss of customers due to bad service could sound the death knell. Got it.

In other words, Canadian universities are in the business of mass education. We take entire generations of Canadians, tens of thousands of them recent immigrants, and give them access to the middle classes. Fancy American schools are in the business of offering boutique education to a very tiny, coddled minority, giving them access to the upper classes. That’s a really fundamental difference.